At Ease Cosmetics, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process to make things right.

 

– You may return unused and unopened products within 14days of purchase for a full refund or exchange.

– To initiate a return, please contact our customer service team to receive a Return Authorization.

– Once the returned items are received and inspected, we will process your refund or exchange promptly.

 

– Refunds will be issued to the original payment method used during the purchase.

– Please allow up to 7-14 working days for the refund to reflect in your account after the return is processed.

 

– We cannot accept returns on used or opened products for hygiene reasons.

– Shipping costs are non-refundable unless the return is due to a mistake on our part.

 

If you have any questions or need assistance with your return or refund, please reach out to our customer service team at Hello@easecosmetics.online